Sarah Chen

Demo with Sarah Chen

Linear · May 5, 2026 · 2:14 PM18:24Strong interestend-to-end
Call scorescored by rubric
0.0
What Ava pulled out of this call
What hurts

Two AEs are slammed; deals under $10K ACV are dropping. Self-serve isn't catching them.

Use case

End-to-end mode for SMB inbound. Hand-off only if a deal grows multi-stakeholder.

Buying signals
  • Said “let's do it” and asked to schedule onboarding
  • Engaged with pricing math (compared 10% to current lost revenue)
  • Asked about onboarding timeline
Objections handled
  • Worried about training timeWe handle setup; one coaching call.
  • Cost concernReframed as outcome-based vs lost revenue.
Next steps
  1. 1.Book onboarding call for next week
  2. 2.Send pricing summary email
  3. 3.Confirm Linear's ICP criteria with Sarah
CRM fields4 updated by the call
Stagenew
Demoed
Deal valuenew
Mode
End-to-end
Likelihoodnew
Next stepnew
Owner
Ava
AvaAvaSarah ChenSarah
1:0418:24
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